At Jojobet, we believe entertainment should bring joy, not stress. Our Responsible Gaming programme is designed specifically for Malaysian players — providing self-control tools, informational resources, and 24/7 support so you can always play at your own pace and within your comfort zone.
All these tools are available free of charge within your Jojobet account settings. Use them — they are designed to help, not hinder.
Set the maximum amount you can deposit into your Jojobet account each day, week, or month in MYR. Limits take effect immediately once set and can only be increased after a 7-day waiting period — to make sure you never act on impulse.
Takes effect immediatelySet the maximum net loss you are willing to absorb within a given period. Once this limit is reached, you will be unable to place bets or start new games until the limit resets — protecting you from unplanned losses.
Financial protectionLimit the time you spend on the Jojobet platform each day or week. Once your limit is reached, your session will end automatically with a friendly reminder. You can set limits anywhere from 30 minutes to 8 hours per day, based on your own needs.
Automatic remindersNeed a short break? Use the Cool-Off feature to pause access to Jojobet's games for 24 hours, 3 days, or 7 days without closing your account. One click in your account settings is all it takes — no questions asked, no complicated procedures.
24 hours to 7 daysThe most robust option for players who need a longer break. Self-exclusion blocks access to your Jojobet account entirely for a period of 30 days, 90 days, 6 months, 1 year, or permanently. During this period, no promotions or marketing communications will be sent to you.
PermanentEnable periodic reminders that display a summary of your current session — including time spent playing, total amount wagered, and your current balance. These reminders appear every 30 minutes, 1 hour, or 2 hours based on your preference, helping you stay aware of your gaming activity.
Every 30 min – 2 hoursDeposit limits at Jojobet can be set in MYR according to a time cycle that suits you. Use this reference table as a starting point — you can always adjust it to match your personal financial situation.
To set a deposit limit, log in to your Jojobet account → Settings → Responsible Gaming → Deposit Limit. Any reduction in limits takes effect immediately. Increases to limits are subject to a 7-day waiting period.
Problem gambling rarely happens overnight. It usually begins with small signs that go unnoticed. Jojobet encourages all players to check in with themselves honestly:
Borrowing money from family or friends, or relying on credit cards solely to fund your gaming, is a serious warning sign.
Betting bigger to try to win back money you've lost — this behaviour often leads to even greater losses.
Spending hours gaming to the point of neglecting work, family, or other important daily responsibilities.
Hiding or lying to loved ones about how much time and money is being spent on gaming.
Feeling uncomfortable, irritable, or restless when unable to access the gaming platform.
Regularly exceeding the time or spending limits you set for yourself before playing is a signal to pause and reassess.
Answer the following questions honestly. This is not a test for others to judge — it is here to help you understand your own gaming habits.
Activating responsible gaming tools on Jojobet is simple and takes less than 2 minutes. Just follow these steps:
Open the Jojobet platform and log in with your username and password. Ensure you have a stable internet connection.
Click on your profile icon in the top right corner, then select "Account Settings" from the dropdown menu.
In the Settings page, look for a tab or section labelled "Responsible Gaming" and click on it.
Select the type of limit or tool you wish to activate — Deposit Limit, Loss Limit, Time Limit, Cool-Off, or Self-Exclusion.
Enter your limit value in MYR or a time period, then click "Save" or "Activate". You will receive a confirmation via email or SMS to your registered Malaysian number.
Not sure how to use these tools? Contact the Jojobet support team via Live Chat 24/7 — they are fluent in Bahasa Melayu and will walk you through every step without any unnecessary questions.
For Jojobet, responsible gaming is not merely a page created to satisfy regulatory requirements. It is a core value we genuinely live by in every aspect of our platform — from how we design our user interface, to how we train our support staff, to the automated monitoring systems running behind the scenes. Everything is built with one question in mind: "how does this help players stay in control?"
Malaysians who play at Jojobet come from all walks of life. Some play slots or follow the Malaysia Super League while waiting for a bus — just 15 minutes of unwinding after a long day. Others enjoy a weekly poker game with friends as a social activity. And some may, without realising it, begin spending more time and money than they had planned. Jojobet understands that problem gambling rarely happens overnight — it is a gradual process that can affect anyone.
That is why we invest seriously in proactive monitoring systems. Behind the scenes, Jojobet's systems continuously track gameplay patterns to identify users who may be showing signs of problematic behaviour — such as a sudden increase in playing frequency, wagers significantly higher than usual, or noticeable chasing losses patterns. When the system detects such patterns, our team will discreetly reach out to the user to offer assistance and information about available self-control tools.
All Jojobet support staff receive specialised training on how to identify and assist players who may be experiencing gambling-related difficulties. They are trained to communicate with empathy and without judgment — because we understand that problem gambling is a mental health issue that requires support, not a moral failing. Every conversation with our team is strictly confidential and will not affect your account status unless you personally request any action.
Jojobet is also committed to not targeting players who may be in a vulnerable state. Our platform has automated controls that prevent marketing communications and promotional offers from being sent to users who are currently in a self-exclusion or Cool-Off period. This includes promotional emails, push notifications, and any communication intended to encourage them to return to play before they are fully ready.
Our message to all Malaysian players is simple: play for entertainment, set your own limits, and never hesitate to reach out if you need help. Jojobet is here for you — not just when you win, but especially when you need support. Because ultimately, players who play safely and responsibly are players who will continue to enjoy our platform for the long term — and that is what Jojobet wants for every member of our community across Malaysia.
There is no shame in asking for help. It is a sign of strength, not weakness. The following resources are available to all Jojobet users in Malaysia.
Jojobet's Malay-speaking support team is available 24/7 to guide you through activating self-control tools or to answer any questions about responsible gaming.
Confidential, professional counselling for all Malaysians facing gambling-related problems or other mental health issues. Free, available 24 hours a day, with no appointment needed.
Send a confidential email to Jojobet's responsible gaming team to request assistance, raise a concern, or enquire about your self-control options.
Important Note: Jojobet is an entertainment platform exclusively for Malaysian citizens aged 18 years and above. Gambling is a high-risk activity and should not be treated as a source of income. Always play within your financial means and set your limits before you start. If you feel that gaming is beginning to affect your life, please seek help immediately.
Sign up at Jojobet today and set your deposit limit from day one. A fun entertainment platform is one you control — not the other way around.